Store & Shipping Information
Please review the following information to learn more about what to expect when shopping at Ultimate Gaming Paradise and the service you shall receive.
The following information pertains to the shipping of orders from Ultimate Gaming Paradise (UGP) to you, our customer.
The official cut-off for same-day shipping is 5 p.m., Monday – Friday. Any order placed after 5 p.m. on a weekday or anytime at the weekend will ship the next working day.
If an item is not going to ship at the typical time, then it will be marked as delayed dispatch via the cart and checkout where it says when an item will ship. This is quite common if we are expecting stock in a few days or your order requires some additional time to prepare.
All orders ship via Royal Mail. There are 3 services that we use:
- Tracked 24
- Tracked 48
- Special Delivery by 1 p.m.
A very select handful of products will ship via Special Delivery. These are the very high-value items that are more than £1,000.
For most products, you can pick the next-day or two-day delivery option.
Royal Mail Tracked 24 and 48 deliver on Saturdays as standard. So, if you place an order at 4 p.m. on Friday, you will get it on Saturday at no additional cost.