FIFA 23 – Pick Launch Day Delivery to receive for launch.

Day After Launch won’t be delivered until next Monday/Tuesday.

Friday Royal Mail Strike – Click for info

Contact Ultimate Gaming Paradise

Phone Numbers

If you need some advice or a little help with something, please give the team a call. We’ll be more than happy to answer any questions you have. We are here to assist in any way we can.

01905 814002

Opening Hours

Our phone lines are open:

  • Monday: 10:00AM – 6:00PM
  • Tuesday: 10:00AM – 6:00PM
  • Wednesday: 10:00AM – 6:00PM
  • Thursday: 10:00AM – 6:00PM
  • Friday: 10:00AM – 5:00PM
  • Saturday: Closed
  • Sunday: Closed

Email Addresses

We are always happy to receive emails from you. If you would prefer to use email to contact us, please use one of the following.

Store

For product enquiries and purchasing assistance: shopping@ultimategamingparadise.com

For account support, product issues & returns: support@ultimategamingparadise.com

Editorial

If you have a story you would like to share with us: newsdesk@ultimategamingparadise.com

Confidentiality of sources is guaranteed. Please mark your email as off the record if you don’t want to be quoted.

For general enquiries & requests: pr@ultimategamingparadise.com

Live Chat Hours

The live chat team are online:

  • Monday: 10:00AM – 6:00PM
  • Tuesday: 10:00AM – 6:00PM
  • Wednesday: 10:00AM – 6:00PM
  • Thursday: 10:00AM – 6:00PM
  • Friday: 10:00AM – 6:00PM
  • Saturday: Offline
  • Sunday: Offline

While the live chat isn’t manned at all times, please feel free to drop us a message anytime—day or night.

UGP Logo Transparent

About Ultimate Gaming Paradise

Ultimate Gaming Paradise is a boutique company run by gamers, for gamers. Our mission is a simple one. To provide the best customer service experience that you can find. All your questions will be answered quickly and thoroughly. We are here to help and advise on your next purchase. Once you’ve decided what your next purchase is going to be, it will be shipped to you quickly and securely, with every purchase earning you points to be exchanged for a discount on future purchases. 🙂