Contact Ultimate Gaming Paradise

Phone Numbers

If you need some advice or a little help with something, please give the team a call. We’ll be more than happy to answer any questions you have. We are here to assist in any way we can.


01905 814002

Opening Hours

Our phone lines are open:

  • Monday: 10:00AM – 6:00PM
  • Tuesday: 10:00AM – 6:00PM
  • Wednesday: 10:00AM – 6:00PM
  • Thursday: 10:00AM – 6:00PM
  • Friday: 10:00AM – 5:00PM
  • Saturday: Closed
  • Sunday: Closed

Email Addresses

We are always happy to receive emails from you. If you would prefer to use email to contact us, please use one of the following.


For product enquiries and purchasing assistance:

For account support & returns:


If you have a story you would like to share with us:

Confidentiality of sources is guaranteed. Please mark your email as off the record if you don’t want to be quoted.

For general enquiries & requests:

Live Chat Hours

The live chat team are online:

  • Monday: 10:00AM – 6:00PM
  • Tuesday: 10:00AM – 6:00PM
  • Wednesday: 10:00AM – 6:00PM
  • Thursday: 10:00AM – 6:00PM
  • Friday: 10:00AM – 6:00PM
  • Saturday: 12:00PM – 5:00PM
  • Sunday: Offline

While the live chat isn’t manned at all times, please feel free to drop us a message anytime—day or night.

UGP Logo Transparent

About Ultimate Gaming Paradise

At Ultimate Gaming Paradise, we have a simple motto. To deliver unbiased content in our own unique way, with a bucket load of honesty and a sprinkling of humour.

Our goal to portray how something makes us feel. It could be a game we’re playing that keeps us on the edge of our seats with an incredible story or blows us away with graphics and gameplay.

Perhaps a piece of news about something so awesome or disastrous that we can’t wait to tell you every little detail about it. Whatever it may be, we want you to enjoy reading about it and be informed without being bored half to death in the process!

We dream of creating a site where you’ll hear about a game being announced and then will follow the game as it develops till we review it. And then, if you want to buy it, it’s nice and convenient for you to do so.

Planned Features

There’s going to be many reasons to come to Ultimate Gaming Paradise to keep track of things; features in development are Story Follow, Birthday Presents and UGP Points.

Click on the “Follow Story” button and every time we publish something to do with that story, you’ll be notified.

When it’s your birthday, how about a present? You’ll receive a voucher to redeem in the store; and who doesn’t love birthday presents. Pretty cool right?

How about more vouchers based on points accrued through shopping at Ultimate Gaming Paradise? Get enough, get a game. And no, it won’t take 10 years to save up £50 worth of points!

That’s just 3 of the dozens of ideas we have to make Ultimate Gaming Paradise the BEST gaming site on the planet! We hope that combined with our articles and a tonne of features you can’t get anywhere else…you won’t want to go anywhere else.